1. Overview

Servestro ("we," "us," or "our") operates servestro.com. This policy explains what information we collect when you visit our site or make a purchase, how we use it, and your rights regarding that information. We keep this simple because we keep very little data.

2. Information We Collect

When you make a purchase: Your payment is processed by Stripe. We receive your email address and the details of your order. We do not collect or store your credit card number — that information goes directly to Stripe and never touches our systems.

When you contact us: If you email hello@servestro.com, we receive your email address and the contents of your message.

Automatically: Like most websites, our hosting provider may collect standard server log data — IP address, browser type, pages visited, and referral source. This data is used for security and uptime monitoring only.

3. How We Use Your Information

  • To deliver your purchase and send your download link.
  • To respond to questions or support requests.
  • To troubleshoot technical issues with the website or delivery.

We do not sell your information. We do not use it for advertising. We do not add you to a mailing list without your explicit consent.

4. Third-Party Services

Stripe processes all payments. When you click "Buy and download," you are directed to Stripe's secure checkout. Stripe's privacy policy governs how they handle your payment data: stripe.com/privacy.

Hostinger hosts this website and the download files. Like most web hosts, its servers keep standard access logs (such as IP address and browser type) when you visit a page or download a file. Hostinger's privacy policy: hostinger.com/legal/privacy-policy.

Google Fonts loads typefaces used on this site. Google may log the request. Their privacy policy: policies.google.com/privacy.

5. Data Retention

We retain purchase records (email address and order details) for as long as necessary to fulfill legal and tax obligations — typically seven years. If you email us, we retain that correspondence until it is no longer relevant.

6. Your Rights

You may request a copy of any personal data we hold about you, ask us to correct inaccurate data, or ask us to delete data we are not legally required to retain. To make any of these requests, email hello@servestro.com. We will respond within 30 days.

7. Cookies

This site does not use cookies for tracking or advertising. Stripe's checkout may set cookies within their payment flow; those are governed by Stripe's policy.

8. Children's Privacy

Servestro is a business-to-business product intended for restaurant owners and operators. We do not knowingly collect information from anyone under 18 years of age.

9. Governing Law

This Privacy Policy is governed by the laws of the State of North Carolina.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted at servestro.com/privacy with an updated date. Continued use of the site after changes constitutes acceptance of the revised policy.

11. Contact

Questions about this policy? Email hello@servestro.com.